PRIVACY POLICY

Updated: February 2023

GENERAL INTRODUCTION

Optimistic FHA Intel LLC values you as a client and understands how precious your personal information is to you. While using this website you may give us some information about you and authorize us to use it in accordance with our Privacy Policy (“Policy”) and Terms and Conditions.

If you refuse (in one way or the other) to accept these terms, this policy, or any of the content provided herein, you will be unable to use our website or services provided through it.

In this policy, you will find all the information on:

  • i. how we collect your personal information,
  • ii. which of your personal information we request,
  • iii. how we process and use your personal information,
  • iv. how long we keep them on our website and all other necessary information about how secure your details are,
  • v. your rights and choices.

Please take your time to read the policy, and if you have any concerns, feel free to contact us using the Contact Us page provided on our website.

HOW WE COLLECT YOUR INFORMATION

We collect your information through the following ways:

Customer input: When you supply data via our website collection form(s)

Automated collection: We employ automated methods to collect information about you, your computer or other devices, and how you use our website. These automated methods may use tools like cookies, web server logs, web beacons, and JavaScript.

WHICH OF YOUR PERSONAL INFORMATION DO WE COLLECT FROM YOU?

If you choose to supply this information, your name, mailing address, and phone number will be collected.

HOW WE PROCESS AND USE YOUR INFORMATION

The personal information we collect from you will enable you to (i) navigate through our website smoothly, (ii) provide you with our service(s), and (iii) carry out the transaction(s) you have requested. Also, in support of these purposes, we may use your personal information to (iv) communicate with you about other products and services we provide, (v) improve our customer service, and (vi) provide you with necessary updates and notifications about the product or service we are offering you.

We use the device information that we obtained to check for possible risk and fraud, as well as more generally to enhance and optimize our store page.

HOW LONG DO WE KEEP YOUR INFORMATION ON OUR WEBSITE?

We may keep your personal information for as long as your account is active, we still have business together, and for a reasonable period beyond that to allow you to reactivate your account without losing any information. We may additionally keep your personal details if it is required to:

  1. 1. Conform with the law's record-keeping standards,
  2. 2. Keep logs and company records for purposes such as assessment, security, and/or auditing,
  3. 3. Handle any complaints or disputes you have about our services during or after you have patronage,
  4. 4. Strictly adhere to our legal responsibilities, protection or defense of our rights, resolution of disputes, and enforcement of our contracts.

SECURITY

We value your privacy. Hence, the protection of your personal information is our primary concern. We employ effective tools and take technical measures to ensure the consistent management and protection of your personal information and compliance of data processing with the specifications of our data protection laws and our professional standards, to safeguard the privacy of clients’ personal information.

We adhere to the standards of personal data protection laws and, in every instance of data processing, make sure to obtain only the details required to fulfill the aims outlined in this Terms and Conditions and Privacy Policy.

YOUR RIGHTS AND CHOICES

You own specific rights and choices about your personal details, which are outlined below:

  1. 1. you can access, edit, request deletion, or verify the authenticity of your information anytime by signing into your account or reaching out to us,
  2. 2. you have the right to control how we utilize some cookies,
  3. 3. if you no longer want to receive marketing and advertising emails, you can withdraw by clicking the 'unsubscribe' link in the promotional mail sent to your email. You can also sign into your account to alter your communication preferences or reach us. Kindly bear in mind that even if you unsubscribe or opt out of our marketing or promotional emails, we may still send you crucial business and account-related emails that you will be unable to unsubscribe from.
  4. 4. while we are using your personal details with your permission, you may withdraw that permission at any time by reaching out to us.

In addition to the rights listed above, you may have the right to lodge a complaint with a privacy law agency regarding our collection and processing of your personal information. With all, we strongly urge you that you write to us first so that we can do our best to fix your issue. You may write to us using the Contact Us section. We listen to all requests from clients seeking to assert their personal data protection rights in accordance with existing data protection regulations.

CHILDREN

Our services are not designed or targeted at children. We never intentionally obtain information from people under the age of 18. If you become aware that your child or relative under this mentioned age has given us information without your permission, please notify us using the Contact Us section.

COMPLIANCE WITH THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

The details in the preceding Privacy Policy are extended by this privacy statement (“statement") for users in California. This statement only applies to users who are California residents. This statement complies with the California Consumer Privacy Act (CCPA).

THIRD PARTIES

We occasionally employ other service providers to carry out business operations for us, such as distributing newsletters or conducting surveys. If you have granted us permission, we may disclose your information to these third parties for those specific, limited purposes. Outside of that, we do not share, rent, sell, trade, or otherwise divulge your personal information to any third-party businesses.

Users can give us this information voluntarily or automatically when they use our website, depending on how they interact with it. We obtain personal information for the business and commercial uses listed in the preceding "How we process and use your information" section.

RIGHT TO ACCESS YOUR PERSONAL INFORMATION

The personal data we store about you is subject to access. A copy of the personal data we currently hold may also be requested by you. Provide us an explanation of the information you want us to share with you if you want to see this data.

RIGHT TO DELETION

You can ask us to delete all your personal information by sending an email to us or reaching us via the Contact Us page on our website at any time. Nonetheless, it is your sole responsibility to make sure that your personal information is removed from other sources.

RIGHT TO NON-DISCRIMINATION FOR EXERCISE OF PRIVACY ACT

You have the choice to withhold personal information without fear of retaliation, although doing so can restrict you from taking part in some activities that are related to the site.

DO NOT SELL MY PERSONAL INFORMATION

Users can choose not to have their personal information sold in the future by contacting us to initiate a request.

MODIFICATION

Except where prohibited by applicable law, we will revise and update this policy periodically to reflect changes in our privacy policies, legal requirements, and other criteria by displaying notice of the update on our services. Any updates to our Privacy Policy will be active when they are posted, and the new effective date will be specified.

COOKIES POLICY

This section explains our cookies and tracking policy and how they are being used on our store page/website.

A cookie is a code written and kept on your device when you visit a website. It includes information about a particular visitor and website. Many websites employ cookies, and they use them for a variety of purposes which include remembering your online shopping preferences and compiling website statistics.

HOW WE USE COOKIES

We use cookies and tracking tools to evaluate trends, operate our store page, monitor user activity on the store page, and obtain relevant data concerning our users. Cookies are pieces of data sent by a site to a web browser. This data is saved as a code on your device by the browser. Cookies enable users to explore the website conveniently and enable us to tailor the website and its services to the user's interests and influence the results of user activity. Hence, we do not assure you that the website will work correctly or at all if cookies are not enabled.

We use our store page/website cookies to:

  • i. safeguard our visitors and avoid illegal transactions,
  • ii. enable users to connect and use our services,
  • iii. check how users visit our website and review their usage, which, in turn, helps us to improve what we offer,
  • iv. monitor and manage traffic on our store page/website.

GOVERNING LAW

These Terms and Conditions, Privacy Policy, cookies policy and refund policy are governed by and are interpreted in the law of the US, EU, and other neighboring countries. In the absence of an amicable settlement, any dispute arising out of and related to the performance, interpretation, and/or enforceability of these Terms and Conditions, shall be subject to the sole and exclusive jurisdiction of the courts.

Contact Us:

Email:  [email protected]

Phone:  (302) 698-8096